At Walla Enterprises, we want you to love what you wear! If there’s an issue with the size or color of your order, we’re happy to offer a replacement within 1-3 days of receiving your package. Here’s how it works:
✅ Replacement Eligibility:
- Items can be replaced only if there’s an issue with size or color.
- The product must be unused, unwashed, and in its original condition with all tags attached.
🚀 How to Request a Replacement:
- Contact us at [walla.enetrprises2017@gmail.com] within 1-3 days of receiving your order.
- Share your order number and product details, along with a clear photo if needed.
💰 Replacement Charges:
- The shipping cost for returning the original item and sending the replacement will be borne by the customer.
- We’ll guide you through the process to make it smooth and hassle-free.
❌ Non-Eligible Items:
- Custom-made or personalized items cannot be replaced.
- Replacements are not available for minor color variations due to screen differences.
We appreciate your understanding and are here to help if you need assistance!