Effective Date: May 2026
Welcome to Walla Enterprises. By accessing our website, browsing our collections, or purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.
Walla Enterprises reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of this website following any changes constitutes acceptance of those changes.
1. Online Store Use
By using this website, you confirm that:
- You are at least the age of majority in your country or region of residence.
- You are legally capable of entering into binding contracts.
- You will not use our products or website for any unlawful or unauthorized purpose.
- You will not transmit any malicious code, viruses, or harmful software through our website.
Any breach of these Terms may result in immediate termination of access to our services.
2. Products, Availability & Pricing
Walla Enterprises offers limited-quantity apparel, accessories, and lifestyle products through our official online store.
We make every effort to display product colors, prints, and details as accurately as possible; however, actual appearance may vary slightly depending on monitor settings, lighting, or fabric batch variations.
Please note:
- All prices displayed on this website are listed in USD (United States Dollars) unless otherwise stated.
- Product availability is subject to change without notice.
- We reserve the right to modify, discontinue, or update any product, price, or description at any time.
Products sold on third-party platforms such as Etsy, Amazon, or other marketplaces may have different prices, offers, shipping terms, or stock availability.
3. Orders & Payment
When you place an order with Walla Enterprises, you agree that:
- All billing and shipping information provided is accurate and complete.
- Payments are processed securely through authorized payment gateways.
- We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, unauthorized, or violate our policies.
An order confirmation email will be sent after successful placement of your order. If you do not receive confirmation, please contact us promptly.
Walla Enterprises shall not be responsible for delays or failures caused by declined transactions, banking issues, or payment processor interruptions.
4. Shipping & International Delivery
We currently provide free worldwide shipping on eligible orders unless otherwise specified.
Estimated delivery times vary depending on destination country, customs processing, local courier handling, and seasonal demand. While we strive to dispatch and deliver all orders promptly, shipping timelines are not guaranteed.
Customers are responsible for:
- Providing accurate shipping addresses
- Monitoring shipment tracking where available
- Paying any customs duties, import taxes, VAT, or local handling fees imposed by their country
Walla Enterprises is not liable for delays caused by customs authorities, courier disruptions, force majeure events, or incorrect customer information.
5. Returns, Exchanges & Refunds
We accept return requests within 14 days of delivery subject to the following conditions:
- Item must be unused, unworn, unwashed, and in original condition
- Original packaging and tags must be retained where applicable
- Customer must contact us before sending any return
The following items are not eligible for return:
- Customized or made-to-order products
- Final sale or clearance items
- Items returned without prior communication
Refunds are processed only after inspection and approval of the returned merchandise.
Shipping charges, customs duties, and return courier costs are non-refundable unless the return is due to an incorrect or defective item sent by us.
6. Customer Accounts
Customers may create or use an account to access order history, faster checkout, and saved details.
You are responsible for:
- Maintaining confidentiality of your account credentials
- Restricting unauthorized access to your account
- Ensuring that all account information remains current and accurate
Walla Enterprises shall not be liable for any loss or damage resulting from unauthorized account access caused by customer negligence.
7. Intellectual Property Rights
All content on this website, including but not limited to:
- product designs
- digital artwork
- logos
- graphics
- photographs
- written descriptions
- branding materials
are the exclusive intellectual property of Walla Enterprises and may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.
Unauthorized use may result in legal action.
8. Third-Party Services & Marketplace Listings
Certain services on our website may involve third-party providers including:
- payment gateways
- shipping carriers
- customer account authentication
- analytics tools
We are not responsible for interruptions, errors, or damages arising from third-party systems beyond our direct control.
Additionally, Walla Enterprises products may be sold through third-party marketplaces. Transactions made outside our official website are governed by the policies of those respective platforms.
9. Limitation of Liability
Walla Enterprises shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- use or inability to use our website
- delayed deliveries
- customs retention
- payment gateway failures
- product misuse
- temporary website downtime
Our total liability, under any circumstance, shall be limited to the actual purchase amount paid by the customer for the relevant order.
10. Accuracy of Information
We attempt to ensure all website information is accurate and up to date; however, occasional errors may occur relating to:
- pricing
- product descriptions
- stock levels
- shipping estimates
- typographical mistakes
We reserve the right to correct any such errors without prior notice, including after an order has been submitted.
11. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
We collect only the information necessary to process orders, improve customer experience, and provide service communication.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable international ecommerce principles and the governing commercial laws applicable to the business operations of Walla Enterprises.
Any disputes arising under these terms shall first be attempted to be resolved through direct communication in good faith.
13. Contact Information
For questions regarding these Terms of Service, returns, shipping concerns, or order assistance, please contact:
Walla Enterprises
Email: walla.enterprises2017@gmail.com
WhatsApp: +91 86989 07233